Director, Web & Digital Strategy - Remote

• Full-time
• Department: 400 - Marketing

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no‑code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Reporting directly to the CMO, this marketing leadership role will serve as a strategic owner of Jitterbit’s corporate website and related digital assets and platforms. This leader will build, own and execute the strategic roadmap for the corporate website, including the overall vision as it supports Jitterbit’s business objectives.

Responsibilities

Oversee the overall strategy for web and related digital properties, particularly for key audiences including customers, prospects, partners, etc.

Implement strategies to map and grow key web KPIs, including traffic, sessions, lead conversion, SEO, AIO/GEO, etc.

Collaborate cross‑functionally with internal leaders across sales, product, support and engineering teams

Manage multiple and/or concurrent creative, web and digital agencies

Drive web strategies as it relates to marketing campaigns, business announcements, product launches, competitive takeouts, etc.

Have overall responsibility of the website’s content, presentation and usability in addition to overall administration of content management system (CMS) processes and technology

Manage project‑planning processes (e.g., timelines, sprint planning, milestone tracking) in an agile environment or similar

Ability to do some light hands‑on development and content entry within the CMS

Bachelor’s degree in a related field

10‑plus years of proven success in owning web strategy within corporate or high‑tech environments

Excellent leadership, organizational and strategic planning skills

Demonstrated understanding of web‑related usability and accessibility standards

Proven experience of web technologies, standards, tools, services and applications

Experience soliciting user, customer (installed base), partner and industry feedback

Awareness of legislative requirements (e.g., Disability Discrimination, Data Protection, GDPR, CCPA/CIPA, and Freedom of Information)

Proven understanding of federated search capabilities across multiple content sources

Experience with analytical methods for data collection, analysis and application of results for the purpose of measuring and reporting business KPIs

Strong cross‑group communication and negotiation skills

Strong knowledge in the areas of web localization and accessibility

Detail‑oriented and results‑driven with a track record of managing large‑scale projects to completion on time

Ability to implement change management and communication plans

Excellent written and verbal communication skills

Experience and comfort presenting to senior and extended leadership teams

Experience in working with agile processes, tools and teams

Experience with Word Press or similar CMS platforms

Experience with Figma a plus

Experience in SaaS, AI, tech and B2B a plus

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission‑driven company that is transforming the industry by changing the way customers use API creation within business‑critical processes.
• Career development and mentorship
• A flexible, remote‑friendly company with personality and heart

The base salary range for this position is $170,000– $190,000
. The actual base pay offered will depend on the successful candidate’s geographic location, as well as their relevant skills, experience, and the internal leveling determined during the interview process. In addition to base salary, this role is eligible for Benefits.

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.