Lead Consultant; Remote
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-17
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IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst
Lead Consultant – Cloud Implementation
Are you passionate about continuous innovation, building long‑term customer relationships, and providing value through agile delivery? We seek a Lead Consultant to empower enterprise life sciences customers with best‑of‑breed cloud‑based technology.
Lead Consultants will lead a team in developing and executing a strategic roadmap for enhancements of Veeva Vault products, oversee agile release methodology, manage operations with customer QA, IT, and Business teams, and partner with some of Veeva’s largest and most complex customers. This is a remote, full‑time permanent role with occasional travel. Sponsorship for employment visa status is not anticipated.
WhatYou'll Do
- Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
- Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
- Oversee customer release management programs including resource planning, release tracking, and forecasting
- Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices as part of post‑implementation programs focused on the holistic success and continuous improvement of the customer
- 5+ years of experience in IT Project Management, Support, Consulting, or Product Management
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Proven ability to work both independently and in teams in a dynamic, fast‑moving environment
- Good understanding of SaaS and GxP principles
- Ability to quickly understand business requirements and design creative solutions
- Excellent verbal and written communication skills
- Bachelor’s degree or equivalent relevant experience
- Experience in the Lifesciences Quality, Clinical, Regulatory, or Drug Safety spaces
- Experience with Data or Content Management applications
- Direct experience with systems such as Veeva Vault, Documentum, D2, Open Text, SharePoint, First Doc, FirstPoint, Next Docs, CARA, Master Control, Track Wise QMS, Bio Clinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docu Bridge, Global Register, go Balto
- PMP certification
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $80,000 – $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ta
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