Epic Interface Analyst - Remote

Position Title: Epic Interface Analyst - Remote

Employment Duration: Full time

Offer Relocation: Yes (Remote position with two on‑site weeks per year in Toppenish, Washington)

Exempt Status: Exempt

• $80,168.40 - $93,283.08 DOE (potential for higher compensation for highly experienced candidates)
• 100% employer‑paid health insurance (medical, dental, vision, Rx, 24/7 telemedicine)
• Profit sharing & 403(b) retirement plan
• Generous PTO, 8 paid holidays, and more

Remote position; candidates must reside in one of the following U.S. states: WA, OR, , CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (with some restrictions within WA and CA). Two on‑site weeks per year in Toppenish, Washington are required; additional on‑site time may be needed for project/business support.

• Collaborate with department staff to ensure efficient and reliable system operations; monitor and evaluate interfaces and recommend improvements.
• Meet with decision makers to provide project status and resolve issues.
• Gather system requirements from stakeholders and develop workflows to implement interfaces or improve processes.
• Provide consultation and guidance, conduct cost/benefit/cost analysis for proposals, prepare reports and recommendations.
• Serve as the point‑of‑contact for various systems interface initiatives.
• Ensure compatibility and interoperability of applications.
• Research and evaluate software and hardware products from an interface perspective; assess equipment upgrade needs.
• Install new equipment and software, troubleshoot problems with new and existing equipment.
• Work with vendors on existing or new interfaces or interface systems.
• Perform feasibility studies for interface aspects of Epic Systems implementations or enhancements.
• Provide technical support during implementation and installation of interfaces and associated third‑party products.
• Ensure issues are systematically reported, tracked, and resolved efficiently.
• Provide project management for assigned projects, including creating and managing timelines, goals, scope, and status.
• Collaborate with the IS Security team to ensure HIPAA and system security policies are represented and enforced.
• Manage provisioning and de‑provisioning of appropriate access levels for supported systems.
• Perform other duties as assigned.

• Education/Experience
  • Bachelor's Degree in Computer or Healthcare field and at least 2 years’ experience with interfaces/EHR configuration in a clinic or technical environment.
  • Associate's Degree and at least 4 years’ experience with interfaces/EHR configuration in a clinic or technical environment.
  • High School Diploma/GED and at least 6 years’ experience working with Epic, system interfaces, integration engines, and/or application support.
• Additional Experience
  • Experience with Corepoint Integration Engine.
  • Experience in a healthcare setting.
  • Previous Epic systems experience.
• Certifications
  • Epic certification preferred, or ability to acquire an Epic certification within 90 days of training completion.
• Knowledge, Skills, and Abilities
  • Knowledge of interface techniques (HL7, X12, XML).
  • Knowledge of basic data structures and SQL.
  • Knowledge of hardware, software, peripheral equipment, and troubleshooting techniques.
  • Knowledge of clinical workflows and business systems.
  • Effective project management capability.
  • Requirements gathering and documentation of clinical/business processes.
  • Design, build, and execute comprehensive system and workflow‑based test plans and scripts.
  • Leading group discussions and guiding key decisions.
  • Prioritizing work and handling multiple tasks in a fast‑paced environment.
  • Working independently with minimal supervision.
  • Effective verbal, written, and listening communication skills.
  • Developing effective relationships at all organizational levels.
  • Analyzing complex data and simplifying observations.
  • Strong customer relations skills; managing stressful situations.
  • Strong analytical and decision‑making skills.
  • Strong attention to detail and accuracy.

We are committed to equal‑opportunity employment.