Decision Analytics Consultant - Retail​/Operations

What You’ll Do

• Leverage quantitative skills to derive answers to clients' ongoing business analytics and reporting questions.
• Work collaboratively with clients to ascertain the client’s specific business information needs.
• Execute a specific plan for analyzing the data necessary to secure solutions to clients’ particular business information needs.
• Discuss and determine with clients which specific data may be best utilized in order to perform the necessary analysis.
• Evaluate, assess and analyze the data necessary to provide solutions to the client’s particular business information needs.
• Communicate the data results to the client, with an emphasis on answering the business question as opposed to the analytical and reporting processes used.
• Gain immediate familiarity with client’s internal processes.
• Develop expertise within a client analytics area.
• Be available for clients during regular working hours.
• Proven ability to manage complex projects and diverse teams with multiple skill sets.
• Strong ownership mindset with the ability to drive accountability and outcomes.
• Experience balancing strategic thinking with execution rigor.
• Demonstrated ability or strong interest in leveraging AI tools to enhance productivity, insight generation, and solution design.
• Self‑starter mentality someone who can “figure it out,” experiment, and hustle using available tools.
• Passion for shaping how AI transforms consulting and client delivery.
• Exceptional ability to create clear, compelling stories and executive‑ready deliverables.
• Strong client presence and ability to influence stakeholders.

• MBA with a bachelor’s (and often graduate) degree in a quantitative, analytical discipline such as Operations Research, Applied Mathematics, Management Science, Data Science, Statistics, Econometrics, or Engineering. Alternately, candidates may possess a PhD in marketing, economics, decision sciences or related field with a business application. In lieu of an MBA or PhD, 5‑8 years of relevant work experience may substitute.
• Up to 3 years of post‑MBA relevant work experience, and 3‑5 years of pre‑MBA relevant work experience, with evidence of strong analytic work (including use of advanced modeling techniques and tools such as R, SAS, Tableau, or VBA).
• 4–8 years of experience in consulting, analytics, or strategy roles with direct exposure to retail, distribution or supply chain industries.
• Understanding of commercial, operational, or supply chain decision‑making processes.
• High motivation, good work ethic, maturity and personal initiative.
• Aptitude for, and enjoyment of, leading and managing teams.
• Effective oral and written communication skills that enable personal impact with senior‑level decision makers.
• Strong attention to detail, with a quality‑focused mindset.
• Analytic problem‑solving skills, with a creative and innovative outlook.
• Client service orientation.
• Fluency in English.
• Client‑first mentality.
• Intense work ethic.
• Collaborative spirit and problem‑solving approach.

• Cross‑functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions.

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel is a requirement at ZS for…