HYBRID Systems & Network Administrator; Windows Server Exp Req
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-07-17
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IT/Tech
IT Support, Systems Administrator, Windows Server, Network Administrator
Location:
Akron, OH; Hybrid Flexibility after 3-6 months
Benefits:
Medical, Vision, Dental, 401k, Holidays, PTO, Paid Certification and Training Programs, Compensation Growth Through Certifications
Job Type: Full-Time
Typical
Hours:
M-F, 8am-5pm Great Work/Life Balance!
Start Date: ASAP
Sponsorship is not available
Our client, a growing MSP, is seeking a Systems Engineer II to join their team in Akron. This role is designed for someone who has progressed beyond traditional help desk support and enjoys troubleshooting more complex technical issues across Microsoft, server, and networking environments. You’ll still work directly with end users, but this position requires someone who can dig deeper into escalated tickets involving AD, GPO, Windows Servers, DNS/DHCP, firewalls, and general infrastructure troubleshooting.
MSP experience is valued, but candidates coming from internal IT environments can also be successful if they’ve worked in smaller teams where they’ve had exposure beyond traditional user support. If you’re in an environment where you’re not being challenged or given opportunities to expand your technical skill set, this could be a strong next step. This team rewards employees who take initiative, pursue additional certifications, and want to continue developing professionally.
This is an opportunity to join a stable team with excellent tenure, where employees are supported through flexibility, continued growth opportunities, and a leadership group that prioritizes work-life balance over burnout. The company has built a reputation for retaining employees by creating a culture that can be difficult to find within the MSP industry.
Important Note: This role requires onsite training for the first 3–6 months. Once fully ramped up, employees have the flexibility to work from home a couple of days per week.
- Troubleshoot escalated desktop, server, networking, and Microsoft 365 issues
- Administer Microsoft 365, Active Directory, Group Policy, DNS, and DHCP
- Resolve user access, permissions, and policy-related issues
- Support server, workstation, and network hardware deployments
- Communicate directly with clients throughout issue resolution
- Collaborate with Tier 1 technicians and senior engineers
- Perform basic firewall, VPN, VLAN, and network troubleshooting
- Document ticket activity and technical resolutions
- 4+ years of progressive IT support experience beyond traditional desktop/help desk support required
- Hands‑on experience troubleshooting Windows Server, DNS, DHCP, and infrastructure issues required
- Active Directory experience including security groups, OUs, and Group Policy required
- Network troubleshooting experience (VPN, firewalls, switches, VLANs, or connectivity issues) required
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