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Senior Ops & AI Transformation Leader; Remote
Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-17
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Lumen is seeking a Sr Operations Service Manager to own the post‑deployment lifecycle for elite enterprise customers. You will coordinate across Repair Centers, Network Operations, Engineering, and analytics teams to drive resolution and improvements.
You will translate complex operational data into executive‑level narratives, lead high‑impact incidents, and drive automation and AI adoption across service operations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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