Automations Specialist - RightMessage + Kit; Remote

About Authority Engines

We build personalized email and website systems for coaches, consultants, creators, and nonprofits — automating the reader experience, personalizing donor stewardship, and making sure the right message, the right content, and the right next step is presented to every reader, customer, or donor.

Over the last 5 years, we’ve developed one of the most powerful methods for personalized marketing — what we call the Creator Engine System — recognized by the founders of Kit and Right Message and respected across the industry.

• Client Success Project Manager (Remote, Contract, North America Time Zone)
• Automations Specialist (Right Message + Kit) (Remote, Contract)

Role Summary

With new projects coming in, we’re hiring a Client Success Project Manager who brings clarity, structure, and confident communication to every engagement. This is a remote, contract-only role with long-term potential. Because you’ll communicate directly with clients, you must be available during Canadian/US business hours and comfortable leading client-facing video calls. If you thrive on clear communication, strong organization, and keeping fast-moving projects steady, you’ll be a great fit.

• Client Communication
  • Lead kickoff calls and client update calls in North American time zones.
  • Run weekly or biweekly internal syncs with Brad.
  • Communicate asynchronously through Slack and Basecamp.
  • Translate strategic direction into clear, actionable steps.
  • Present timelines, updates, and priorities with confidence.
• Project Management
  • Maintain accurate timelines and milestone tracking inside Basecamp.
  • Ensure clients deliver required assets and information on schedule.
  • Coordinate with the Personalization Systems Implementor and external specialists.
  • Keep projects moving smoothly with no chaos or missed details.
  • Protect scope and prevent scope creep.
• Quality & Systems Support
  • Perform non-technical UX-level QA to ensure flows make sense.
  • Maintain and improve internal structure across SOPs, templates, and naming conventions.
  • Document and update SOPs for all recurring processes — clarity, consistency, and continuous improvement are core expectations.
  • Identify process gaps or inefficiencies and propose improvements.
  • Support incremental refinement with every project.

• Excellent communicator with strong writing and interpersonal skills.
• Naturally organized with a sharp sense of clarity and follow-through.
• Calm, steady presence in client conversations.
• Fast learner who absorbs our methodology quickly.
• Self-starter who learns independently, solves problems without hand-holding, and takes ownership of outcomes.
• Able to use AI intelligently — not as a one-shot shortcut, but as a tool for drafting communication, structuring tasks, improving clarity, and assisting with system documentation.
• Strong documentation habits and a respect for structured systems.
• Someone who values craftsmanship, precision, and behind-the-scenes excellence.
• Not running a personal brand, creator business, selling courses, or operating a competing agency or freelance practice in adjacent services.

• Experience with Kit, Right Message, Basecamp, Trello, Zapier, Notion, Slack
• Familiarity with segmentation, funnels, personalization concepts, or CRM systems.
• Experience working with nonprofits, creators, or expert-led organizations.

• Send your application to (Use the "Apply for this Job" box below).  with the subject line:
  PM Application: [Your Name]
• Include:
  • 3-minute Loom video — tell me who you are, what makes this role a fit, what experience you bring, and why you’re excited about it.
  • One example of client communication — an update email, summary, or recap you’ve written.
  • Your budget expectations — hourly or project rate range.
  • Confirm you can work remotely during North American business hours.
• We’ll reply within 3 business days if there’s a fit.

Role Summary

As our project load increases, we are hiring an Automations Specialist — a technical specialist who wants to become one of the most advanced Right Message + Kit implementers in the world. This is a remote,…