Remote Critical Incident Communications Lead
Remote / Online - Candidates ideally in
Nicholasville, Jessamine County, Kentucky, 40356, USA
Listed on 2026-07-17
Nicholasville, Jessamine County, Kentucky, 40356, USA
Listing for:
KeyBank
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Support, IT Consultant, Digital Media & Production, Business Continuity
Job Description & How to Apply Below
Key Bank is seeking a Critical Incident Communications Specialist to work with Technology Incident Managers to understand, summarize, and communicate status of technical incidents to a broad audience. You will collaborate with incident response teams and business partners to ensure timely, accurate updates.
Ideal candidates have 5+ years in incident communications, superior English writing, and ITIL-informed prioritization. This hybrid role supports home/Indiana-based work with on-call duties.
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