Data Centre Engineer

Location:

This is a full-time, work-from-office role with a required work-from-office presence five days a week.

We are seeking a motivated and detail-oriented individual to join our team in Virginia, US as a Datacenter Operations Engineer. In this role, you will be responsible for supporting the day-to-day operations of our datacenter infrastructure, ensuring its reliability, availability, and performance. You will work closely with a global team of senior engineers and technicians to maintain and troubleshoot datacenter equipment, deploy new hardware and software, and assist with monitoring and documentation tasks.

• 2 to 3 years experience in an IT support role
• Strong understanding of datacenter infrastructure components, including servers, storage systems, networking devices, and PDUs
• Proficiency in Linux and Mac OS X operating systems, including command‑line interfaces and system administration tasks
• Experience with Android and iOS a big plus (can be taught to the right candidate)
• Scripting in Bash, Ansible or similar would be advantageous
• Prior use of Jira, Confluence and Google Workspace is desirable
• Basic knowledge of network protocols and technologies, including TCP/IP, VLANs, routing, and switching
• Strong analytical and problem‑solving skills, with the ability to diagnose and resolve technical issues effectively
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment
• Proactive, with strong attention to detail and ability to prioritize tasks in a dynamic environment
• Familiarity with datacenter operations best practices, such as equipment installation, cabling, power distribution, cooling, and environmental monitoring (nice to have, but can be taught)
• Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience) desirable
• Some experience with virtualization technologies (e.g., VMware, Proxmox) and server hardware (e.g., Dell, HP) desirable but not required
• Language Requirements:
  English

• Assist in the maintenance and support of datacenter infrastructure, including servers, NAS systems, networking devices, WiFi APs, and power distribution units (PDUs)
• Collaborate with senior engineers to deploy new hardware and software in the datacenter environment, ensuring proper installation, configuration, and testing
• Perform routine equipment inspections and daily maintenance tasks to identify and resolve potential issues before they impact operations
• Inventory management – asset‑tag equipment and keep track of repairs
• Monitor datacenter performance metrics, including temperature, power consumption, and network connectivity, and promptly raise any anomalies or alarms to the appropriate teams
• Assist in troubleshooting and resolving hardware and software issues, working closely with global, cross‑functional teams to ensure timely resolution and minimal downtime
• Contribute to the improvement of operational procedures and documentation, maintaining accurate records of system configurations, changes, and incident reports
• Collaborate with vendors and service providers to coordinate equipment repairs and maintenance activities
• Support datacenter security protocols, including physical access control, monitoring, and incident response procedures
• Stay updated on industry trends, emerging technologies, and best practices related to datacenter operations, and actively contribute to continuous learning and professional development

• Market‑competitive Health Insurance plan
• Enrollment in the Browser Stack Equity program
• Unlimited Time Off to ensure our people invest in their wellbeing, rest, and spend quality time with family and friends
• Remote‑First work environment that allows our people to work from anywhere in the state of their residence
• Remote‑First benefit for home office setup, connectivity, accessories, co‑working spaces, wellbeing to ensure an amazing remote work experience

You must have the right to work and reside in the US.