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Remote Client Success & Support Specialist
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-18
Boise, Ada County, Idaho, 83701, USA
Listing for:
Ontic
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Ontic is seeking an experienced software support professional to serve as a technical liaison between Success and Product, delivering exceptional client experiences in a remote environment. You will handle tickets, drive resolutions, and help improve documentation while collaborating with product and development teams to enhance the Ontic platform.
The role emphasizes strong communication, proactive issue prevention, and the ability to work with offshore teams and diverse client bases across
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