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Remote ITIL & CMDB Lead for Service Management

Remote / Online - Candidates ideally in
Bellingham, Whatcom County, Washington, 98225, USA
Listing for: Philip Morris International
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Harley-Davidson is seeking a senior ITIL Process Specialist to translate business needs into Shared Services processes. You will develop and improve ITIL areas including CMDB, Incident, Problem, and Service Level Management across a global Digital Office.

The role emphasizes credibility and collaboration with stakeholders, driving continuous improvement, metrics, and governance. A strong ITIL background and experience with CMDB tools are essential for success.

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