Lead DevOps Engineer, Colombia Remote

Ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of Dev Ops principles and tooling.

Valtech is looking to hire a Dev Ops Engineer to support a growing suite of digital commerce platforms, including Salesforce Commerce Cloud, Fluent Commerce, and Salesforce Marketing Cloud. If you are passionate about Dev Ops, infrastructure-as-code, platform observability, and integrated release management—and want to make a tangible impact across client delivery teams—read on.

• Design, implement, and maintain CI/CD pipelines using Bitbucket and Jenkins to support code deployment across SFCC, Fluent Commerce, and SFCM.
• Build and maintain platform‑specific Run Books, SOPs, and KEDB documentation to enable consistent incident handling and operational readiness.
• Manage and optimize infrastructure observability using ELK (Elasticsearch, Logstash, Kibana) and integrated logging tools to ensure proactive monitoring and issue resolution.
• Coordinate environment management and deployment automation across platforms such as Open Text DAM, Salsify PIM, One Trust, and Service Now (SNOW).
• Administer and enforce Dev Ops best practices across Service Now ITSM, ensuring integration of incident, change, and release workflows with development activities.
• Support secure, compliant, and scalable platform operations through automated job execution, monitoring alerts, and rollback strategies.

We want all new hires to succeed in their roles t's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 5+ years of experience in Dev Ops or platform engineering roles.
• Hands‑on experience with Salesforce Commerce Cloud (SFCC) and CI/CD tooling such as Bitbucket and Jenkins.
• Proficiency managing log pipelines and observability stacks, particularly with ELK.
• Familiarity with digital commerce systems like Fluent Commerce, SFMC, Open Text DAM, and Salsify PIM.
• Experience supporting ITSM processes and tooling, including Service Now (SNOW).
• Ability to write and maintain operational documentation (SOPs, KEDBs, runbooks).
• Comfortable with scripting for automation (e.g., Bash, Python, Groovy).

• Experience designing and managing enterprise CI/CD pipelines across multiple digital experience platforms.
• Familiarity with regulatory frameworks or compliance standards (e.g., GDPR, SOC
  2) in Dev Ops processes.
• Exposure to headless commerce architecture and microservices‑based systems.
• Experience integrating monitoring and alerting systems with platforms like Pager Duty or Slack.
• Experience in infrastructure‑as‑code tools (e.g., Terraform, Ansible).
• Comfortable collaborating across engineering, QA, and business stakeholders.