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Director of Legal Intake Center — Remote Leadership
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-18
Houston, Harris County, Texas, 77246, USA
Listing for:
LegalShield
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Legal Shield is seeking a Director, Contact Center Legal Intake to lead the Member Intake Services organization with a high-performing omnichannel contact center. You will set vision, governance, and scalable operating models across a network of provider law firms, ensuring exceptional member experiences and strict compliance.
Responsibilities include operational excellence, data-driven decision making, and collaboration with product, technology, and compliance teams to drive transformation using
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