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Remote IT Help Desk Technician
Remote / Online - Candidates ideally in
Suffolk, Virginia, 23432, USA
Listed on 2026-07-18
Suffolk, Virginia, 23432, USA
Listing for:
Ntiva Branding
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Ntiva is seeking a Service Desk Technician to deliver front-line IT support for clients. This remote role requires strong Windows, Office 365, and AD skills; you will configure laptops, assist with printers, and troubleshoot VPN/connectivity issues.
Work schedule is Mon-Fri 10:00 am–7:00 pm EST with occasional travel to Centers of Excellence. You will log tickets, follow SOPs, document details, and maintain customer-focused communication to build trust.
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