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Remote 2nd Line IT Support Engineer – Hybrid
Remote / Online - Candidates ideally in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-07-18
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listing for:
Capgemini
Full Time, Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Capgemini in the UK is recruiting a Remote Second Line Support engineer to help resolve desktop incidents, support the end-user experience, and contribute to knowledge growth through shift-left initiatives.
The role is hybrid, requiring office presence three days a week with potential after-hours testing; you will work with the Service Desk and SMEs, triage tickets in Service Now, and drive continual service improvements.
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