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Remote IT Service Desk Leader

Remote / Online - Candidates ideally in
Taylorsville, Salt Lake County, Utah, USA
Listing for: Paycom
Full Time, Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 92576 - 120000 USD Yearly USD 92576.00 120000.00 YEAR
Job Description & How to Apply Below

Waterford.org seeks a Help Desk Manager to lead the IT Service Desk, ensuring top-notch employee support and continuous service improvement. You will guide the team, establish ITSM processes, and collaborate with Infrastructure, Security, and Development to deliver reliable technology services supporting Waterford’s mission.

The role emphasizes leadership, incident management, and customer service excellence in a remote/hybrid environment, with a focus on enhancing end-user satisfaction and

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