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Senior Voice of Customer Researcher - Remote
Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-07-18
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
AI Business & Operations, Data Analyst
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to join the Experience Design team in a remote capacity.
You will leverage feedback, sentiment data, and KPI signals to uncover friction and opportunities, guiding end-to-end journey improvements and informing product roadmaps. You will translate findings into actionable recommendations, develop reports and dashboards, and collaborate with Product, Research, Content, Design, Analytics and IT to align VOC insights with strategy.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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