Senior VOC Researcher – Remote Customer Experience
Remote / Online - Candidates ideally in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-18
Columbia, Lexington County, South Carolina, 29228, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
UI/UX Design, Data Scientist, Digital Media & Production, Data Analyst
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to help understand how customers experience our products and services.
You will work with a multi-disciplinary team to collect feedback, survey data, sentiment, and KPIs to identify friction and opportunities, translating findings into actionable insights for product improvements. The role involves partnering with Product, Research, Content, Design, Analytics, IT, and business stakeholders to align VOC with strategy.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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