Infrastructure Team Lead
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-18
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IT/Tech
Systems Engineer, Cloud Computing: Infrastructure & Operations
What you’ll be doing
- Leading, managing, and developing a team of Infrastructure Engineers, setting clear objectives and fostering a high-performance, collaborative culture
- We are heavy users of infrastructure as code and automation, so you will be hands‑on with PXE booting, Ansible for configuration, Terraform for VMware deployments and Helm for Kubernetes deployments
- Conducting regular 1:1s, performance reviews, and development planning to build technical capability and support career progression
- Owning operational stability across our infrastructure, including hardware monitoring, troubleshooting and disaster recovery testing
- Acting as the escalation point for technical and operational issues, leading major incident response and driving resolution
- Leading infrastructure strategy, including capacity and project planning
- Driving standardisation, automation and optimisation to reduce toil
- Leading vendor relationships with hardware vendors, managed service providers and other external contacts
- Proven experience in an Infrastructure Team Lead or Senior Engineer role, with strong people management and coaching skills
- Experience leading or mentoring engineers, including setting objectives and supporting career development
- A desire to go deep into any subject and a genuine love of learning on the job
- Broad knowledge of the infrastructure supporting distributed systems — operating systems, observability tooling, networking, storage, containers and container orchestration
- Comfortable troubleshooting Linux systems (we use Ubuntu)
- Solid experience with infrastructure‑as‑code and automation tooling — we use Terraform and Ansible extensively
- Experience with bare metal provisioning — we use PXE booting to automate hardware OS installs
- Strong networking configuration and troubleshooting skills, including DNS/DHCP/IPAM
- Excellent written and verbal communication skills, with the ability to influence at all levels and report up and out
No matter what stage of your career you’re at - from paid internships and first‑job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work.
We offer incredibly flexible working, regular company lunches, and birthday celebrations. But that’s not all. We’ve spoken to our teams to find out what they want. From Private Medical, and Dental for you and your family, through to global working opportunities, a generous holiday allowance and pension/401K matching, we want to make sure our employees and their families are looked after.
Every employee will receive a working from home allowance for tech or home office equipment (on top of your choice of laptop and accessories of course). Our approach to parental leave is designed to support employees globally. While this varies by geo, we have support in place for parents (including adoption assistance and reproductive health services) to ensure they have the time and financial resources needed to care for their growing families.
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