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Remote Loyalty Platform Support Specialist
Remote / Online - Candidates ideally in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-07-18
Dublin, Franklin County, Ohio, 43016, USA
Listing for:
TEKsystems
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
TEKsystems is seeking a Platform Support Specialist to support loyalty platform operations, ticket resolution, and vendor coordination. The role focuses on opening, prioritizing, tracking, and driving support tickets to resolution with timely communication to internal stakeholders and external support teams.
The candidate will handle duties such as ticketing, troubleshooting, and knowledge documentation while contributing to ongoing platform performance improvements.
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