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Senior VOC Researcher - Remote, Driving Member Experience
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-18
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to join the Experience Design team within Consumer Digital.
You’ll study how members interact with Humana products, translate feedback into actionable insights, and influence journey improvements across channels. The role requires 5+ years in VOC/UX research, expertise with Qualtrics, and strong analytical capabilities to deliver executive-ready recommendations and roadmaps.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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