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ITSM Process Leader - Remote/Hybrid
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-18
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
Booz Allen Hamilton Holding
Full Time, Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Booz Allen Hamilton is seeking an IT Service Management Process Analyst to translate the ITSM program vision into measurable goals and partner with ETSS to drive innovative IT service improvements.
You will lead interactions with portfolio teams, define services and processes, and drive ITIL-aligned operational procedures. The role demands strong stakeholder management and a solid background in ITSM and process reengineering.
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