Senior Comp Systems & Technology Manager

What you'll do

As a Senior Incentive Comp Systems & Technology Manager, you are responsible for the end-to-end design, implementation, configuration, and maintenance of global incentive compensation systems using the entire Xactly platform, including Incent and Intelligent Solutions. You will lead a dedicated team of individual contributors, manage daily operational activities, delegate tasks effectively, and ensure precise execution of monthly and quarterly commission processing.

In this role, you will act as a trusted advisor to cross-functional business units, anticipating industry disruptions driven by AI, and leveraging AI trends to enhance functional strategy and long-term operational excellence.

This position is an individual contributor role reporting to the Sr. Director, Sales Compensation.

• Lead the end-to-end architecture, configuration, and administration of global incentive compensation systems and the Xactly platform to support enterprise-level commission plans, credit rules, and complex data calculations
• Supervise a team of three professional individual contributors, coordinating resource allocation, establishing operational priorities, and supporting long-term career development
• Partner cross-functionally with compensation design, sales operations, and revenue operations teams to deploy plan updates, resolve data dependencies, and execute successful period-end processing
• Anticipate industry disruptions driven by AI, and leverage AI trends to enhance functional strategy and long-term operational excellence within the compensation systems ecosystem
• Resolve significant and unique system challenges, technical calculation discrepancies, and system integration defects across platforms to mitigate business risk
• Drive user acceptance testing (UAT) cycles with cross-functional stakeholders, overseeing configuration deployments, and maintaining clean documentation patterns
• Serve as the principal technical liaison between internal organizational departments, especially the Accounting team, offering top-tier support with Xactly CEA and external implementation partners during strategic system upgrades and plan deployments
• Establish structured decision frameworks and continuous data-driven reporting to advise senior leadership on process improvements and workflow effectiveness

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Basic

• Bachelor's degree or equivalent in Information Systems, Business Administration, Finance, or a related field
• 12+ years of experience maintaining, configuring, or implementing enterprise Xactly Incent solutions
• Experience supervising or leading professional individual contributors within an operations or technology environment
• Experience with the Software Development Life Cycle (SDLC), including design, build, QA, UAT, and production support within a sales compensation domain
• Experience with SQL, Xactly Connect, and relational database management systems

Preferred

• Xactly Incent platform certification
• Deep understanding of incentive compensation processes, automation methodologies, and corporate best practices
• Advanced experience managing complex, cross-functional automation work streams under limited direct supervision
• Extensive ability to anticipate industry disruptions driven by AI and leverage AI trends to enhance functional strategy
• Strong written and verbal communication skills across senior leadership and technical engineering teams

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

• California: $ - $ base salary
• Illinois: $ - $ base salary
• Washington: $ - $ base salary

This role is also eligible for the following:

• Bonus:
  Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on…