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First-Line IT Help Desk Specialist; Remote

Remote / Online - Candidates ideally in
Cranston, Providence County, Rhode Island, 02910, USA
Listing for: Dormont Manufacturing Co
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 24 - 27 USD Hourly USD 24.00 27.00 HOUR
Job Description & How to Apply Below
Position: First-Line IT Help Desk Specialist (Remote)

Dormont Manufacturing Co in Cranston, RI, seeks a Help Desk Technician – Level 1 to provide technical support and troubleshooting for end users. The role involves resolving basic IT issues and escalating more complex problems as needed.

The ideal candidate possesses a customer-first mindset, strong communication skills, and is familiar with Microsoft 365 and other essential IT systems. Salary range is $24 - $27 per hour.

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