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Remote Security Service Coordinator & Tech Support
Remote / Online - Candidates ideally in
Methuen, Essex County, Massachusetts, 01844, USA
Listed on 2026-07-18
Methuen, Essex County, Massachusetts, 01844, USA
Listing for:
Energy Jobline ZR
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Platinum Protection Systems is seeking a Service Coordinator / Remote Technical Support Specialist in Methuen, MA. The role combines service coordination for 3–4 technicians with remote technical support for security, networking, access control, and video systems.
You will assess issues, determine if remote resolution is possible, and dispatch technicians as needed while maintaining clear, proactive communication with customers throughout the service lifecycle.
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