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Remote-First HVAC Technical Support Specialist

Remote / Online - Candidates ideally in
Centennial, Arapahoe County, Colorado, USA
Listing for: Jetson
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 72000 USD Yearly USD 65000.00 72000.00 YEAR
Job Description & How to Apply Below

Jetson is seeking a Technical Service Representative to be the primary technical contact for homeowners after installation. You will troubleshoot heat pump systems remotely, explain issues clearly, and guide customers through troubleshooting steps using data and diagnostics.

The role blends customer care, technical troubleshooting, and modern service operations, with opportunities to improve AI-driven workflows and knowledge bases. Centennial, CO in-person location with flexible schedules.

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