Analytics Analyst - eCommerce

Because this position requires regular on-site work at our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio. Remote work and relocation assistance are not available for this role.

As Analytics Analyst, you'll turn data into actionable business insights that improve customer experiences and drive business performance. You'll partner with Marketing, Merchandising, Product, Creative, and Leadership to answer business questions, evaluate new opportunities, measure performance, and influence strategic decisions through data.

This is a highly analytical role focused on business problem solving—not IT support or software development. You'll analyze customer behavior, build dashboards and visualizations, design and evaluate experiments, identify trends, and communicate recommendations that improve the performance of our eCommerce business.

You will work with the data warehouse and BI team to run SQL queries across large datasets, analyze results, and translate insights into impactful dashboards and visualizations that support business decision-making. You will also help identify opportunities to streamline and automate reporting and analytical workflows using a variety of data and business intelligence tools.

You will also be responsible for critically reviewing reports and data for completeness and accuracy. This role requires a quantitative, creative, critical thinker with a mindset for continual learning and customer focus.

Prior experience in an eCommerce analytical role is preferred but not required.

• Drive better decision making by creating decision support tools that range from BI dashboards to interactive analytical applications
• Analyze large data sets by quantifying the data quality, identifying particular patterns and visualizing the results in Tableau
• Perform tasks such as data wrangling, A/B test design and analysis, statistical modeling, data mining, segmentation, clustering, data visualization, or basic data analysis tasks as needed
• Surface performance insights and opportunities across all of AG ecommerce businesses to inform decisions and drive positive change within the organization and/or the consumer experience
• Provide direction to the data warehouse staff to identify required data and infrastructure for reporting and analyses. Also includes working with data warehouse staff on data quality issues, metadata, etc.

• 5+ years experience in scripting with SQL and/or experience in analytical coding and software packages such as R, or Python in a business setting
• 5+ years experience with data visualization tools:
  Power BI, Tableau, Qlik in a business setting
• Experience with Alteryx is a plus
• Experience with e-commerce and Google Analytics or similar web analytics platform is a plus

• Skilled at visual information presentation and dashboard creation and management
• Exceptional analytical and problem solving skills
• Strong written and oral communication skills
• Possess individual initiative, creativity, and passion for quantitative analytics
• Ability to handle multiple projects at once as well as plan and prioritize work
• Good time management skills and ability to complete projects with less oversight
• A genuine interest in innovation