Business Analyst​/ADA Digital Access Specialist

Position:
Business Analyst / ADA Digital Access Specialist

Candidates must be CURRENT WI residents. No relocation allowed. Those local to the Madison area are strongly preferred. After an onsite trial period, this position may be hybrid with remote work up to three days per week. We can accept H4, TN and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

Our client is looking for a Business Analyst/ADA Digital Accessibility Specialist to assist the organization with ADA Compliance for websites, web and mobile applications/content, online forms and documents to meet or exceed the Title II of the Americans with Disabilities Act (ADA) related to Digital Accessibility.

• Responsible for the discovery and remediation of current digital accessibility issues.
• Responsible for creating internal workflows and trainings to establish ongoing compliance with digital accessibility requirements. The incumbent will be expected to lead these efforts based on extensive knowledge of ADA digital accessibility requirements, associated technology, and organizational change management.
• Creates, updates and develops accessibility content.
• Testing processes and procedures for specific internal groups to improve teamwork efficiency.
• Expected to educate and provide staff with technical support in creating accessible websites and content, conventional documents, data dashboards, web applications, videos and other digital information that is created by the Agency.
• Assist individuals and teams in using tools like Adobe Acrobat Pro, WAVE, Lighthouse, Color Contrast Analyzer, NVDA Screen Reader, Microsoft accessibility checkers and manual keyboard navigation techniques to ensure that people using assistive technology are able to access our programs, services and activities while following federal and state guidelines for accessibility.

• Ability to work independently, proactively overcome barriers and lead initiatives by taking ownership of remediation efforts and ensuring the success of the project.
• Knowledge and skill in the use of Microsoft Office Suite, database tools, graphic design tools, and page layout tools.
• Strong problem determination and resolution skills.
• Excellent verbal, written and customer service skills.
• Must display drive and urgency in getting tasks completed quickly and independently.

• ADA Accessibility experience with websites, applications, forms, PDF and conventional documents required.
• 2+ years – Hands‑on experience in using tools like WAVE, Lighthouse, NVDA, Acrobat PRO, manual keyboard testing.
• Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973, W3C Web Content Accessibility Guidelines (e.g., WCAG 2.1 AA), industry standards and best practices.
• Knowledge of web communication accessibility barriers.
• Developing documentation or checklists for staff.