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Tier 2 SaaS Support Engineer; Hybrid/Remote
Remote / Online - Candidates ideally in
Wayne, Delaware County, Pennsylvania, 19087, USA
Listed on 2026-07-18
Wayne, Delaware County, Pennsylvania, 19087, USA
Listing for:
Frontline Education
Full Time, Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Frontline Education is seeking a Support Engineer I to join our Client Support Organization. You will work as a trusted advisor, handling Tier 2 and above issues and guiding clients through complex software use in a hybrid model based in Wayne, PA, with possible remote options.
You will diagnose problems, log resolutions, and collaborate with Development and Support teams to improve client outcomes while striving to meet KPIs and maximize client satisfaction.
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