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Remote Technical Support Engineer – AI-Driven SaaS Solutions
Remote / Online - Candidates ideally in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-07-18
Tysons, Fairfax County, Virginia, USA
Listing for:
Cellebrite
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Cellebrite is seeking a Technical Customer Support Engineer to provide remote or hybrid support for Americas customers, primarily in the Pacific Time zone. You will troubleshoot issues in Cellebrite's software solutions, communicate with customers via phone, email, and chat, and manage cases in our CRM.
The ideal candidate has 2+ years in technical/ IT support, strong problem-solving, and proven ability to work under SLA/KPI guidelines.
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