Business Solutions Analyst III; Guidewire - Remote

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Business Solutions Analyst III (Guidewire Experience Required) - Remote!

This role works directly with stakeholders to define, document, and drive business requirements for technology and process changes.

This role is responsible for owning business requirements analysis and definition/documentation, facilitating cross-functional collaboration, and managing requirements through the product lifecycle, including UAT testing support.

Under limited supervision, this role formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. This role is expected to apply knowledge of business analysis methodologies, tools, and techniques to ensure solutions meet business needs.

Role partners closely with individuals in the business as well as IT.

• Maintain a standardized approach to key responsibilities in alignment with enterprise best-practices; monitor the execution of business analysis activities, ensuring alignment with project goals and interested party needs.
• Utilize appropriate methods for gathering and documenting requirements; and communicating scheduling and timelines to project/program manager for overall project plan.

• Support stakeholder engagement efforts (e.g., interviews, workshops) to elicit business and data requirements. Partners closely with business stakeholders and subject matter experts to understand business context – problem, current state, desired future state, objectives, business needs and impacted user groups.

• Under limited supervision, document business requirements, using the appropriate technique (i.e., customer journeys, business context diagram, process flows, use case model, conceptual data models, SMART requirements)
• Translate business requirements into functional design specifications.
• With guidance, identifies key data inputs and required flows across multiple systems in alignment with data center of excellence expectations.
• As needed, in collaboration with SMEs, create current and future state system process journey maps, considering system flows and data streams.
• With some leadership support, manage the requirements throughout the project lifecycle, facilitating validation, prioritization, approval, and traceability (from initiation through delivery).
• Manage requirements change process, ensuring that changes are properly communicated, documented and assessed for impact and risk.
• Partner with data experts in center of excellence to validate feasibility of proposals.
• With business stakeholder, facilitate requirements review and obtain approval, if needed. Ensure shared understanding of requirements across business and IT partners.

• Prepare business validation (UAT) plan.
• Plans, manages and may complete testing of application, system and/or process changes/upgrades at key phases of development, including writing test plans, developing test cases with expected results, and scheduling tests in concert with testing leads in IT.
• Partners with data group to execute testing of process for data components.
• Support business users in performing business validation.
• Review test results and support issues resolution in alignment with business stakeholders.

• 4+ years business systems analysis experience
• Bachelor's degree in related area or an equivalent combination of education and experience or BSA Certification
• Knowledge of insurance business (e.g., Personal Lines, Commercial Auto and…