AVP, Technology Program Management & Vendor Governance

AVP, Technology Program Management & Vendor Governance

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it.

Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

The Associate Vice President (AVP) of Technology Program Management & Vendor Governance is a strategic leadership role that anchors Bath & Body Works' enterprise technology governance capability, a recognized function within CIO organizations at leading consumer and retail enterprises. This leader establishes the discipline, accountability, and performance rigor required to maximize value from the company's largest technology partnerships, govern enterprise technology investment portfolios, and maintain the control frameworks that protect stores, digital platforms, and supply chain operations across all channels.

Reporting to the Chief Information Officer (CIO), this leader serves as the executive-level governance authority for Bath & Body Works' Accenture managed services partnership, a strategic relationship representing one of the company's most significant technology investments. This role directly oversees enterprise technology portfolio governance, enterprise change and control frameworks, technology organizational change management (OCM), technology communication strategy and execution, and leads a team of three direct reports with a total organization of 16.

Consistent with how technology-led enterprises structure this function, analogous to Technical Program Management at scale, the AVP ensures technology programs are not only delivered effectively, but are successfully adopted through proactive stakeholder engagement, change readiness, and appropriate communication strategies. The AVP of Technology & Vendor Governance ensures every technology investment, vendor commitment, execution and change decision is governed with precision and accountability that directly supports the Consumer First Formula.

Responsibilities

• Strategic Vendor & Partner Governance
• Technology Portfolio & Investment Governance
• Enterprise Change & Risk Management
• Technology Organizational Change Management & Communications
• Strategic Partnership & Executive Engagement

Qualifications

• 12+ years of progressive technology leadership with accountability for technical portfolio management, program governance, or large-scale vendor delivery in complex enterprise environments
• Proven success governing large-scale managed services relationships, including SLA performance, commercial accountability, and value realization
• Demonstrated ability to operate with deep technical program management rigor driving system-level alignment, managing cross-program dependencies, and leading delivery across complex, integrated platforms
• Demonstrated experience leading Organizational Change Management (OCM) functions supporting large-scale technology transformations and enterprise modernization initiatives
• Proven ability to develop executive communication strategies, stakeholder engagement plans, and enterprise-wide technology communications that drive adoption, readiness, and business outcomes
• Experience governing AI/advanced technology portfolios, performance monitoring, and risk/compliance requirements
• Strong understanding of omnichannel retail ecosystems (stores, digital, supply chain) and the role of technology in enabling business performance
• Exceptional executive presence with the ability to translate complex technical, financial, and operational dynamics into clear, actionable insight
• Strong financial acumen managing large-scale technology portfolios, budgets, and vendor contracts
• Track record of establishing scalable governance mechanisms that improve delivery predictability, quality, and speed
• Familiarity with enterprise governance frameworks (ITIL, COBIT) and SOX IT general controls as applied within CIO organization.

Education

• Bachelor's degree in Information Technology, Business, or related field (Master's preferred)

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
• 401k with company match and Associate Stock Purchase with discount
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
• Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family…