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Remote K-12 Tech Support Specialist
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Texas Sports Academy
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Texas Sports Academy is hiring a Remote IT Support Specialist to assist students and parents with tech issues across devices and learning platforms. You will be the first contact, guiding families to quick, clear resolutions and maintaining documentation for future support.
Responsibilities include first-line support, device troubleshooting, learning platform assistance, and incident escalation when needed. Weekend coverage is required, with AI tools used to speed up troubleshooting.
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