WAVE Acrobat MicrosoftOffice Written And Verbal Communication Skills Customer Servic

Job Title:

Analyst – ADA Digital Accessibility Specialist

Location:

Madison, WI (Candidates must be current Wisconsin residents; local Madison area strongly preferred; no relocation allowed; after a trial period remote work up to three days per week)

Job Type: Contract (10 months)

Compensation: DOE

The ADA Digital Accessibility Specialist supports the Wisconsin Department of Financial Institutions (DFI) by assisting the organization with ADA Compliance for websites, web and mobile applications/content, online forms and documents to meet or exceed Title II of the Americans with Disabilities Act (ADA) related to Digital Accessibility.

This is a hands‑on role which will be responsible for the discovery and remediation of current digital accessibility issues, creating internal workflows and training to establish DFI’s ongoing compliance, and leading efforts based on extensive knowledge of ADA digital accessibility requirements, associated technology, and organizational change management.

The specialist will create, update, and develop accessibility content, testing processes, and procedures for specific internal groups to improve teamwork and efficiency and will educate and provide staff with technical support in creating accessible websites, content, conventional documents, data dashboards, web applications, videos and other digital information that is created by DFI.

They will assist individuals and teams in using tools such as Adobe Acrobat Pro, WAVE, Lighthouse, Color Contrast Analyzer, NVDA Screen Reader, Microsoft accessibility checkers, and manual keyboard navigation techniques to ensure that people using assistive technology can access our programs, services, and activities while following federal and state guidelines for accessibility.

• Knowledge of disability law including, but not limited to, the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973, W3C Web Content Accessibility Guidelines (e.g., WCAG 2.1 AA), industry standards and best practices.
• Knowledge of web communication accessibility barriers.
• Ability to work independently, proactively overcome barriers, and lead initiatives by taking ownership of remediation efforts and ensuring project success.
• Knowledge and skill in using Microsoft Office Suite, database tools, graphic design tools, and page layout tools.
• Strong problem determination and resolution skills.
• Excellent verbal, written, and customer service skills.

• Candidate must display drive and urgency in getting tasks completed quickly and independently.
• ADA accessibility experience with websites, applications, forms, PDF and conventional documents.
• Hands‑on experience in using tools like WAVE, Lighthouse, NVDA, Acrobat Pro, and manual keyboard testing.

• Developing documentation or checklists for staff.
• Professional collaboration across all levels of the organization.

EOE Protected Veterans/Disability