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Remote Product Support Tech II – Helpdesk & Customer Care
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-19
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Scientific Games
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Scientific Games seeks a Product Support Technician to handle the hotline and route inquiries, delivering a friendly, high-quality customer service experience.
You'll diagnose issues using our knowledge base, guide customers through troubleshooting steps, and meet monthly quality metrics in a low-volume environment. This role supports remote work after training and requires a high-school diploma and reliable home setup.
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