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IT Support Analyst - Frontline Helpdesk & On-Site Tech

Remote / Online - Candidates ideally in
Buffalo Grove, Lake County, Illinois, 60089, USA
Listing for: Lou Malnati's Pizzeria
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Lou Malnati's IT Support Analyst helps provide frontline technical support for restaurant locations and home office staff. You will resolve hardware, software, network, and POS issues, document interactions, and assist with onboarding and knowledge base creation.

This role includes on-site deployment, on-call rotation for after-hours support, and travel to restaurant sites as required. Strong customer service and IT fundamentals are essential.

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