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Senior VOC Researcher — Remote Design
Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-07-19
Pierre, Hughes County, South Dakota, 57501, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
UI/UX Design, Data Analyst
Job Description & How to Apply Below
Humana Inc. seeks a Senior Voice of Customer Researcher to understand how members experience our products and services.
You will translate feedback, survey data, sentiment, and KPIs into actionable insights for end-to-end journey improvements. Remote role reporting to the Director of Design Research; 5+ years in voice of customer and hands-on experience with Qualtrics are preferred to inform product and content decisions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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