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Hybrid IT Help Desk Agent
Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 31900, USA
Listed on 2026-07-19
Columbus, Muscogee County, Georgia, 31900, USA
Listing for:
DTLA Benefits
Full Time, Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Aflac Columbus is seeking a Service Desk Agent I to join the Digital Services division. The role is hybrid, requiring on-site presence in Columbus, GA for a portion of the week and remote work within the continental US for the remainder.
You will diagnose and resolve basic technical issues, assist with account setups, and escalate complex problems to higher-level teams while maintaining accurate incident records in the ticketing system.
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