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Senior Voice of Customer Researcher; Remote
Remote / Online - Candidates ideally in
Jefferson City, Cole County, Missouri, 65109, USA
Listed on 2026-07-19
Jefferson City, Cole County, Missouri, 65109, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
UI/UX Design, Technical Writer
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to join the Experience Design team remotely. You will work with Product, Design, Analytics, and IT to translate customer feedback into actionable insights that guide journey improvements and roadmaps.
The role requires 5+ years in VOC/UX research, survey design, and proficiency with Qualtrics; strong data-analysis and executive presentation skills are essential. Travel for training may occur.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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