Director, IT

Life
360’s mission is to keep people close to the ones they love. Our category‑leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life
360 serves approximately 97.8 million monthly active users (MAU), as of March 31 2026, across more than 180 countries.

Remote‑First Company Life
360 is a Remote‑First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

We are building an AI Native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your recruiter will provide clear guidance as you move through the interview process.

Life
360’s IT team exists to enable our 500+ remote‑first employees to be equipped, productive, and secure, wherever they’re working from. That means owning the identity, endpoint, infrastructure, and collaboration experience end to end, and treating the services it owns as a product. IT reports to our CISO and sits right next to Information Security, and the two teams work as true partners with decisions made together, not thrown over a wall.

That partnership matters even more as Life
360 leans further into an AI Native way of working: shaping what that looks like day to day means working closely with other key partners like People, Finance, and Legal, not building in isolation.

We’re hiring a Director of IT to own IT Operations and IT Engineering end to end; enterprise identity, endpoint management, corporate infrastructure, collaboration tooling, and the service model our distributed workforce depends on. This opportunity will allow you to reimagine how IT operates in an AI Native environment and bring an engineering mindset to how the function runs: structured, automated, and metrics‑driven.

This is a role for someone who wants to take an IT function to its next stage of maturity, not just keep it running as‑is. You’ll have the agency and runway to set the strategy, build the playbooks, and lead the team to the next level.

US‑based salary range for this position is $167,000 to $245,000. We take into consideration an individual’s background and experience in determining final salary—therefore, base pay offered may vary considerably depending on geographic location, job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

• Own the strategy and execution of Life
  360’s core IT Operations & Engineering teams including enterprise identity, endpoint management, network infrastructure, collaboration, and end‑user services
• Drive the technical roadmap and transparency programs to provide leadership with clear visibility into IT quality, risks, and investments
• Lead, hire, and grow a high‑performing IT team, raising the bar toward an engineering‑first skillset and standing up new IT engineering roles as the function scales
• Set and hold high‑quality service level standards through evolving IT’s operating model: service ownership, response times, availability, and an exceptional employee experience
• Partner with the CISO and Information Security to ensure every service and process meets our safety standards
• Identify and implement AI Native tools and automation that improve internal productivity and employee workflows, in line with Life
  360’s broader AI Native transformation
• Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement
• Serve as escalation point and executive sponsor for major IT incidents, migrations, and large‑scale initiatives

Required Experience

• Minimum of 15 years of experience in…