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Hybrid IT Service Desk Analyst; Tier 1
Remote / Online - Candidates ideally in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-07-20
Sterling, Loudoun County, Virginia, 22170, USA
Listing for:
NuAxis Innovations
Full Time, Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
NuAxis Innovations is seeking a Support Center Analyst to provide Tier 1 technical support to enterprise users. This hybrid role requires 60% onsite in Sterling, VA and 40% remote work, with potential to report onsite as needed.
You will handle incidents, document requests, and communicate clearly with non-technical users. Qualifications include 2+ years in enterprise IT support, proficiency with Windows 11, Office 365, SharePoint, and ticketing systems (Service Now preferred).
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