Network Manager

Overview

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

The Network Manager serves as a subject matter expert in data communications, specializing in the design, implementation, and maintenance of related technologies. This role involves leading the development of network solutions, overseeing their deployment, and addressing technical challenges to ensure optimal performance. The Network Manager may provide guidance and oversight to a limited number of direct reports including Engineers and Architects, fostering collaboration and development within the team to support organizational goals.

With a comprehensive and in-depth understanding of the technology landscape, the Network Manager provides a holistic perspective, enabling the successful delivery of innovative and efficient solutions. The individual in this role will be directly accountable for the outcomes of design and troubleshooting efforts, ensuring alignment with organizational objectives and technological best practices.

• Acts as a key subject matter expert in Voice, Video, and Data Communications, maintaining deep expertise in the field and its associated technologies.
• Ensures the efficient, secure, and reliable operation of MFS information systems by providing technical support.
• Proactively develops and maintains expertise in MFS information systems and their components, offering recommendations to enhance reliability, scalability, performance, and security. This includes conducting performance tuning and capacity analysis to maximize the organization’s technology investments.
• Identifies opportunities to leverage technology for automating manual processes, consistently driving operational efficiency where feasible and appropriate.
• Enforces MFS Information Security controls, procedures, and standards while contributing to their development and ongoing improvement as needed.
• Translates broad goals and objectives from management into actionable methods, taking proactive ownership of implementation.
• Leads complex projects, ensuring the timely achievement of objectives within defined budgets and expectations.
• Mentors technical team members and delivers technology briefings to IT and business leadership as required.

• Bachelor’s degree or equivalent experience in a related technical field.
• Must have people/team management experience.
• 6-8+ years of related Information Technology experience, with a focus in LAN/WAN and remote office operations, Cisco routers/switches, network management platforms, load balancing platforms, patching and cross-connect best practices, inventory control, and designing/building large data center networks.
• Experience mitigating network security issues and collaborating with other technical teams on security concerns.
• Hands-on technical experience in several disciplines:
  Network Firewall technology;
  Network IDS/IPS Security technology; MS Active Directory; TCP/IP and DNS/DHCP; SASE networks and mobile end user support; interfacing with Global carriers to implement data solutions;
  Cisco routing/switching (NXOS, IOS) and protocols (BGP, IPSEC, SMTP, SNMP, OSPF);
  VoIP operations; WAN operations;
  Wireless networking;
  QoS & MPLS technologies;
  Cloud implementation.
• Demonstrated ability to interact, communicate, build relationships, and negotiate with team members and senior management when responding to technical challenges.
• Strong problem-solving skills; ability to work effectively under pressure in a 24/7 environment.

• Master’s degree or equivalent.
• Cisco certifications.

Our compensation and benefits

• Base Salary: $110,000 – $158,500
• MFS contributes 15% of base salary to retirement, separate from the company-sponsored 401(k).
• Education…