Principal Engineer IT Automation & AI transformation; Remote

Staff Engineer Opportunity At So Safe

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioral change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a.

- we invite you to be part of the solution!

Are you a visionary Staff Engineer, excited about pushing the boundaries of automation and artificial intelligence deployed across a whole company? We're seeking an exceptional candidate to join our IT Engineering team to build the foundation for our AI-native future, in one of the industry's fastest growing SaaS scale-ups.

Things no-one seems to know yet:

• How to make traditional automation & orchestration tools consistently useful across a whole business
• How to balance traditional tools against foundation models and agentic working
• How to enable (and protect) citizen builders to use spec-driven design and self-built AI-agents to actually change the organization, reliably, safely and at scale

We want you to solve these problems.

Here's how you'll make a difference:

• Test-bed:
  Architect, build and iterate a toolchain fusing traditional automation tools (n8n, etc) with spec-driven design and agentic working, test out on IT and Security
• Iterate:
  Advocate, mentor and enable other early adopter teams to use our platforms, get value, provide feedback, iterate the platform
• Standardise:
  Build self-sustaining cultural practices across the organization, enable whole departments, scale the platform for everyone
• Drive the evolution of IT operations towards an all-encompassing *-as-code infrastructure model through hands-on architecture and design
• Contribute to the IT/Sec Operating System as we move wholesale to build-not-buy teams
• Mentor and level up the existing IT engineering team, then whole departments, serving as a technical guide to accelerate skills transfer and foster a strong, collaborative engineering culture
• Champion and advocate for our shared automation and AI platforms and methodologies, driving cross-departmental adoption to break down operational silos.

What makes you a great fit:

• Demonstrated experience operating at a Staff or Principal Engineer level, ideally within an established, successful, cloud-native hypergrowth SaaS environment
• Hands-on builder and systems thinker - A background that includes hands-on coding, ideally in a platform or SRE team. IT experience is secondary, we need builders who can help others build better
• A track record of successful AI-native adoption, showcasing how you've successfully moved workflows beyond experimental prompts into robust, production-grade automated workflows or agents
• Deep technical mastery of at least some of: infrastructure-as-code, modern CI/CD systems (e.g., Git Hub Actions) and enterprise-grade workflow orchestration (e.g., n8n, Zapier)
• A pragmatic engineering mindset:
  You understand that while agentic working is fast and flexible, it brings significant utilization costs; you know how to design hybrid architectures that balance speed with financial efficiency. When faced with a complex problem, you instinctively break it down
• Great leadership and communication skills:
  The biggest challenge is always people, not technology. You treat internal teams as your customers and excel at explaining complex technical concepts to non-technical "citizen coders" and executive stakeholders alike.

What you will get in return:

• A mandate from the CEO to massively accelerate our AI-native transformation in every role, actually solving the AI-related questions that we're all asking, at speed and scale
• A company comfortable with rapid change and iterative development
  - We love experiments that fail, as long as we learn from them
• Collaborative and highly supportive IT and Security team around you
  - We prize a safe and enjoyable working environment, good work-life balance and solid mental health above all other things
• Close relationships with super-smart, highly engaged peers across G&A, GTM and Product Engineering

What we offer:

• Work/Life balance:
  Flexible hours, 33 vacation days
• Wellb…