Supervisor, Epic Enrollment and ; Tapestry ; Remote

Position: Supervisor, Epic Enrollment and Benefits (Tapestry) Applications (Remote Considered) )- 26-68
We’re delighted you’re considering joining us!

At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team!

Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal  Statement:

At Pri Med, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!

Job Description:

The I.T. leader shares power, puts the needs of the employees first and helps people develop and perform as highly as possible. I.T. leadership inverts the norm, which puts the individual contributor as a main priority. Instead of the people working to serve the leader, the leader exists to serve the people. These positions have varying and progressive degrees of detail vs strategic pursuits.

The percentage of time spent doing day-to-day tasks will decrease as the individual progresses through leadership. By the time the leader is in a senior role, they will be more focused on strategy execution than the actual individual tasks. The I.T. leader supports a number of I.T. staff, Supervisors and Managers depending on the role and rank within the I.T. organization.

Specialization Under the leadership of the Manager of Managed Care Applications, the Epic Enrollment and Benefits (Tapestry) Applications Supervisor plays a crucial leadership role in overseeing the accurate and efficient support of enrollment and benefits data through the Epic Systems Tapestry application. You will lead and manage a team of enrollment and benefits application analysts, ensuring accuracy, compliance, and timely issues resolution our enrollment and benefits processes.

Acting as the primary point of contact for users of the Tapestry application in relation to enrollment and benefits processing, Epic Enrollment and Benefits (Tapestry) Applications Supervisor will:

Job Description:

Manage the utilization of the Tapestry application to oversee the management and maintenance of accurate enrollment and benefits data ensuring accuracy, integrity, and completeness

Ensure compliance with industry standards and regulatory requirements related to enrollment and benefits

Provide expert-level technical support, troubleshoot application-related issues, and resolution of complex problems

Collaborate with and lead internal teams to understand and address the organization's enrollment and benefits needs, implementing system updates and enhancements

Works closely with Managed Care Manager on planning and executing strategic objectives and project initiatives

Provide strategic insights and recommendations and lead teams in the implementation of workflow optimizations to enhance efficiency and user satisfaction, creating and maintaining user-friendly documentation, guides, and best practices for application usage.

Qualifications Bachelor's degree in a related field (Healthcare Administration, Information Systems, etc.) or equivalent experience5+ years of experience in healthcare enrollment and benefits processing, with a minimum of 2 years in a supervisory or leadership position

Proficiency with the Epic Systems Tapestry application is a required

Epic Certification in Benefits Admin and/or Eligibility & Enrollment Admin required

Knowledge of healthcare regulations and compliance, including HIPAA, is preferred

The I.T. Supervisor reports directly to an I.T. Manager or Sr. Manager. The Supervisor will have expertise in one or more functional areas…