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End User Tech Support Specialist - Remote
Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-07-20
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for:
University Of Michigan
Full Time, Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
University Of Michigan is seeking an End User Computing Specialist to join the HITS Customer Service team, providing phone, chat, and walk-up support to the Michigan Medicine community with empathy and efficiency.
This role focuses on troubleshooting, educating users on MiChart Epic workflows, and maintaining knowledge content while collaborating with campus IT professionals. It requires strong communication and a customer-first mindset, with hybrid work options available.
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