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Remote DoD System Support Analyst
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-20
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
RayTek Federal Corporation
Remote/Work from Home
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Ray Tek Federal Corporation is seeking a Customer Support Analyst to provide frontline IT support for a government travel system across the DoD enterprise. You will handle end-user inquiries by phone and live chat, triage issues, and route complex cases to Reservations, Finance, or Technical Support, maintaining SLAs in a fast-paced environment.
Ideal candidates have a current Secret clearance and hands-on experience with DTS, with a customer-first mindset and strong communication skills.
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