Technical Content Writer at Odoo San Francisco, CA
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-20
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IT/Tech
Technical Writer, Digital Media & Production, UI/UX Design
Technical Content Writer – Odoo
San Francisco, CA
Technical Content Writer
Hybrid (3 days onsite, 2 days remote) – San Francisco, CA, Pacific Time Zone availability required; ineligible for fully remote work.
About Odoo
Odoo is an open-source ERP software used by 12+ million users worldwide, tailored for small-to-medium-sized businesses (SMBs). Our product scope serves SMBs, with enterprise customers including Toyota, Driscoll’s, NASA, and AMD. Odoo provides a vertically integrated software solution to streamline, automate, and scale core processes across departments, including sales/CRM, supply chain and inventory, manufacturing, procurement, website and eCommerce, HR, and more.
We continue to grow with 2,000+ daily downloads and strong YoY growth.
About the role
As a Technical Content Writer, you will develop in-depth, accurate, and consumable technical content across Odoo’s content marketing pipelines, including:
User Documentation, Product Tours, eLearning Tutorials, Paid & Organic Microcontent, and Whitepapers. The emphasis for this role is technical; candidates must demonstrate the ability to understand customer environments and articulate the value of Odoo products.
Writers will learn the ins and outs of the software and become product experts for their scope. You will push/pull documentation markup on Git Hub, write scripts for large audiences across eLearning and product tours, and collaborate with other writers, team leads, content producers, and motion designers to bring work to life.
About the team
New hires join a talented group within the Content Marketing team. We spend time researching, experimenting, and collaborating to communicate new knowledge while keeping the existing information up to date. We balance technical information with clarity and accessibility, avoiding vague or overly salesy language. We value curiosity, technology interest, and a desire to learn and teach others.
About you
Ideal candidates value the pursuit of knowledge, can operate independently, are collaborative, and have an entrepreneurial mindset. You should understand style and voice theory, and have strong fundamentals in tense, grammar, vocabulary, narrative, and wording. We seek writers who want a long-term, collaborative home among ambitious, creative, and technical teammates.
Responsibilities- Work cross-functionally with R&D, product, technical, and content marketing teams to stay aligned with the latest Odoo features; ensure knowledge is accurately conveyed across user documentation, website product pages, video tutorials, and more.
- Peer review content using best practices from Odoo’s global and US guidelines.
- Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate users and demonstrate business workflows.
- Independently author new technical support and user documentation; revise and maintain existing content across Odoo versions.
- Read and write in RST markup and submit documentation using Git; perform content and technical reviews on Git Hub.
- Manage tasks using Odoo Project, adhering to an annual content calendar.
- Bachelor’s Degree or equivalent experience in Writing, English, Communications, Computer Science, or related field.
- 1+ year of experience in technical writing, focusing on business applications or software platforms.
- A portfolio of writing samples demonstrating technical documentation skills.
- Experience with technical documentation in ERP or SaaS environments.
- Proficiency with Git/Git Hub or similar version control, or willingness to learn.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Experience with SaaS platforms or within a SaaS company.
- You value precision in language and technical expertise, with ability to rewrite articles clearly.
- You appreciate the craft of writing and can provide samples that reflect it.
- You thrive in a fast-paced, hands-on environment; you can learn independently and structure work effectively.
- Open-minded, agile, and continually seeking to improve and innovate.
- Fast and autonomous learner with a passion for technology/software.
- Approachable, honest, and…
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