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Remote Service Engineer - Advanced Technical Support

Remote / Online - Candidates ideally in
Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Jobtailor
Remote/Work from Home position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Engineer I - Advanced Technical Support

Jobtailor in Alpharetta, GA seeks a technical support engineer to provide in-depth remote support for utility customers, resolve complex issues, and document all steps in CRM.

Responsibilities include performing device management, firmware updates, AMI product work (Command Center, MDMS, Integration), executing database queries, and collaborating across teams to drive timely resolutions.

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