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Remote Lead Help Desk PM - EHR Modernization & Architecture
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-21
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
General Dynamics Information Technology
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
General Dynamics Information Technology is seeking a Lead Help Desk Project Manager to lead the EHR-focused help desk during implementation and sustainment for a nationwide Veterans Affairs program.
The role ensures a mature, high-performing support function with SLA-driven metrics, incident response, and executive-level communications. Remote work with 25% travel to VA sites is required, and visa sponsorship is not provided.
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