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Remote Federal System Support Analyst
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-21
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
RayTek Federal Corporation
Full Time, Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ray Tek Federal Corporation seeks a Customer Support Analyst to provide frontline IT support for a DoD travel system. You will handle high-volume calls and live chat, triaging issues and routing to the right departments, while maintaining SLAs and documenting resolutions.
Applicants must have an active Secret clearance and hands-on DTS experience. The role is remote, full-time, with rotating shifts during Year 1 and ongoing support.
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